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Fire Emergency Support Service

TSC Decorators Ltd where approached by a volunteer worker with regards to a donation to this valuable service, after hearing all about the Emergency support Service which is offered across Lancashire, TSC Purchased and donated a TomTom navigation system to assist with the location of incidents.


The British Red Cross provides assistance to victims of domestic fire and floods. This is provided by trained volunteers and offered in the form of emotional or practical support such as providing refreshments, clothing, hygiene packs, blankets and advice on the way forward.

 


The British Red Cross work in partnership with the Fire Service to provide Lancashire with the Fire and Emergency Support Services Unit. This valuable scheme is run by trained volunteers who provide practical and emotional support to the victims of the incident.

This support includes:

      • immediate temporary shelter in the FESS vehicle
      • assistance in seeking temporary accommodation
      • first aid / emotional support
      • sign-posting to other organizations
      • support with the care of children and pets
      • use of shower and toilet facilities
      • clothing / toiletries / light refreshments
      • use of a telephone
      • camera to assist with insurance claims
      • dog leads, cat box and pet food

With the assistance and co-operation of Lancashire Fire & Rescue Service The Fire Emergency Support vehicle is housed at Penwortham Fire station and is Mobilised to Incidents by Lancashire fire and Rescues Control

Incident

On Christmas Day, while most of us where enjoying our festive meal or relaxing with a glass of wine, two volunteers were assisting a family in Leyland area who had just lost all their belongings in a fire. Three generations of the same family were enjoying their Christmas Day when a lit candle set fire to the Christmas Tree. Within seconds the house was smoke logged and the fire took a firm hold. The occupiers, their three teenage children and two Grandparents together with the family dog had to leave the house while the fire was extinguished. The Fire Service requested the attendance of the Fire & Emergency Support Service that provided a temporary refuge, light refreshments and access to a phone. Three members of the family had been taken to hospital so the volunteers contacted relatives on their behalf and transported the remaining members to temporary accommodation. Dog food was also left to the statuary emergency agencies.


If you would like any further information on the Fire Victim Support services. Contact the British Red Cross, Lancashire Branch